Privacy Policy

Your privacy is important to us.

Information We Collect

We collect personal information such as name, email, phone number, addresses, order details, payment information, body measurements, fitting information, design preferences, photos/videos and other information necessary to provide our services.

How We Use Your Information

To process orders, provide customer service, coordinate fittings, process payments, arrange shipping, improve our services, prevent fraud, send updates and comply with legal obligations.

Measurement & Fitting Information

Used for pattern making, garment construction, fitting, alteration and order records.

Sharing of Information

We may share necessary information with service providers, including payment processors, shipping carriers, customs agents, IT providers and professional service providers.

Cookies & Technology

We use cookies and similar technologies to operate and improve our website and services.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy or as required by law.

Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing your personal information.

International Transfers

Information may be processed outside your country. We take measures to protect your information in accordance with applicable law.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

Contact

Email: thephoebevietnam@gmail.com

WhatsApp: +84 966 987 402

Response time: Monday to Saturday, 9:00 AM to 6:00 PM (GMT+7)